Delivery Policy

Nothing ships.
It downloads.

Every title we sell is a file, not a parcel. There is no courier, no tracking number and no waiting at the door — the moment your payment clears, the book is yours to download.

Last updated 9 September 2026

Instant download The link appears the moment your payment clears.
PDF, yours to keep No subscription, no expiry, no device lock.
Nothing is posted No courier, no customs, no delivery charge — ever.

The short version

You pay, and the download is there. The link appears on the order confirmation page straight away, and the same link is emailed to the address you typed at checkout. Nothing is printed, packed or posted, so there is nothing to wait for.

No delivery charge, ever. A download costs us nothing to send, so the price on the product page is the price you pay. There is no shipping line at checkout because there is nothing to ship.

What you receive

Every title in the shop is a PDF ebook. One purchase gives you one file, and that file is the complete book — there is no trimmed preview version and no locked chapter waiting behind a second payment.

  • A PDF you can open on any phone, tablet, laptop or e-reader
  • No password, no activation code and no reader app to install
  • No printing limit and no expiry date on the file itself
  • An emailed receipt showing what you bought and what you paid
The file is for you. You may keep it, back it up and read it on as many of your own devices as you like. What you may not do is republish or resell it — that part is covered in our Terms & Conditions.

How it reaches you

Three steps, and you are only involved in the first one:

  1. You pay at checkout

    Your card details are entered on our payment provider's own secure form. They never reach our website or our database.

  2. The order completes

    As soon as our payment provider confirms the payment, your order is marked complete and the download unlocks automatically.

  3. The link reaches you twice

    Once on the order confirmation page in your browser, and once by email — so losing the tab does not lose the book.

Type your email carefully. The confirmation goes to the address you enter at checkout and nowhere else. It is the single most common reason a download appears not to arrive.

How long it takes

Normally under a minute. The unlock is automatic and does not wait for anyone here to approve it, so orders placed at three in the morning complete exactly as fast as orders placed at midday.

Occasionally a payment is held briefly for a routine check by our payment provider. The order then completes as soon as that check clears, and the email goes out at that moment rather than at the moment you pressed the button.

If an hour has passed and nothing has arrived, something has gone wrong — do not keep waiting and do not pay again. Write to help@stbooks.pro and we will find the order and send the file directly.

Finding it again later

If you created an account at checkout, every book you have bought sits under My Account → Downloads, and you can download it again whenever you want. Losing the email does not lose the book.

If you checked out as a guest, the emailed link is your copy — so save the file somewhere of your own rather than relying on the link.

A link that has stopped working is not a lost purchase. Links can expire or run out of download attempts. Email us, tell us roughly what you bought and when, and we will restore access. There is no charge for this and no limit on asking.

What you can read it on

A PDF opens on essentially anything made in the last fifteen years. No special software is needed — the reader already built into your phone or browser is enough.

  • Phone or tablet — opens in Files, Books, Drive or your browser
  • Laptop or desktop — opens in any browser, or in a PDF reader
  • E-reader — Kindle, Kobo and similar devices accept PDFs, though the reflow on small screens varies by device
On a small screen, a PDF keeps its fixed page layout rather than reflowing like an EPUB. Reading on a tablet or in landscape is more comfortable than on a narrow phone screen.

Nothing is shipped

This is worth stating plainly, because the shop sells only digital files and nothing else:

  • No physical book, disc or printed copy is produced or sent
  • No postal address is used for delivery — only for your billing record and your receipt
  • No shipping fee, handling fee, import duty or customs charge can arise
  • No tracking number exists, because there is no parcel to track
If anyone asks you to pay a delivery or customs fee in the name of STbooks.PRO, it is not us. We never charge anything beyond the price shown at checkout, and we never ask for payment by any route other than our own checkout.

If it does not arrive

Almost every missing download turns out to be one of three things. Check these first — they take a minute and usually solve it:

  • The spam or promotions folder. Automated receipts land there more often than anywhere else
  • A typo in the email address. One wrong character at checkout and the message goes nowhere reachable
  • The payment did not actually complete. If no money has left your account, no order was created

If none of those explains it, write to help@stbooks.pro. Give us the book title and the rough date, and the order number if you have it. We will locate the order and send the file straight to you.

Charged twice for one order? Tell us with the order details and we will investigate it. Duplicate payments are handled under our Refund Policy.

A file that will not open

A download that is corrupted, incomplete or simply the wrong title is our problem to fix, not yours to live with. Tell us what happens when you open it and we will send a fresh copy.

If a genuine technical issue still prevents access and cannot reasonably be corrected, we will consider an appropriate remedy under our Refund Policy.

Report it as soon as possible. A broken file is a delivery problem, not a change of mind — our first step is always to get you a working copy.

Contact us

One email reaches a person, not a ticket queue. We answer every message ourselves, normally within one business day.

SofiTech LLC
30 N Gould St, STE R
Sheridan, WY 82801
United States